One AI Chatbot. Every Channel Your Customers Actually Use.
A custom AI chatbot trained on your own content — deployed across your website, WhatsApp, Instagram, and Facebook, connected to your CRM.
OmniChat Assistant
Online · Trained on your contentHi! I'm your OmniChat assistant. I can help with product questions, order status, and more. What can I help you with today?
Where's my order #45821?
UOrder #45821 shipped via FedEx and is estimated to arrive tomorrow. Would you like me to send the tracking link to your WhatsApp?
Trained on Your Business. Deployed Everywhere You Sell.
Upload a PDF, paste a URL, or point to your existing content. OmniChat learns your business in minutes and deploys across every channel — no retraining required when you add new platforms.
Website Deployment
- Embeddable site widget — live in minutes
- One-click WordPress plugin
- Native Shopify app
- Single script tag for any custom site
Social & Messaging Channels
- WhatsApp Business — instant AI responses
- Instagram DMs — convert enquiries 24/7
- Facebook Messenger — zero missed messages
- All channels share one trained brain
Custom Training — Your Content
- Upload PDFs — FAQs, catalogs, manuals
- Paste a URL — we scrape and learn automatically
- Feed existing content from any source
- Updates sync automatically as your content changes
Universal AI — No Retraining
- Train once, deploy to all channels instantly
- Add Instagram without touching your Website config
- Consistent brand voice across every touchpoint
- Centrally managed — one dashboard, everything
Built to Convert, Not Just Chat
OmniChat goes far beyond scripted FAQs. It acts as a real revenue engine — looking up products, checking orders, pulling CRM data, and closing sales on the spot.
Product Lookup
Customers describe what they need — OmniChat finds it, shows specs, and links directly to checkout.
Order & Shipping Status
Real-time order lookups, shipping ETAs, and tracking links — all delivered in the chat without a human.
CRM Integration
Pull up any customer's full history, preferences, and account details instantly — without leaving the conversation.
Payment Links
Generate and send secure payment links instantly inside any chat — on website, WhatsApp, or Instagram.
Ecosystem Tie-In
OmniChat is a native module within the OmniNext Tech ecosystem. It shares data seamlessly with your customer, order, and CRM systems — eliminating separate logins, manual data entry, and disconnected platforms. Everything speaks to everything.
- Shared customer profiles across all OmniNext apps
- Live order and CRM data — no copy-paste
- Single sign-on across the entire platform
- Unified analytics — chat → conversion → revenue
Configure your OmniChat with full control
Set knowledge bases, tune response tone, and manage channels from one unified dashboard.
Full conversation logs
Every chat logged, searchable, and tied to customer records and outcomes.
Transcripts & conversation history
Review what converted. Train your AI on the language that closes.
AI-generated summaries
Instant chat recaps synced to your CRM automatically — zero manual work.
Trust + Support Callout
OmniChat is backed by 24/7 live support managed directly by the OmniChat development team. When you need help, you talk to the people who built it — no third-party call centers, no outsourced ticket queues, no runaround.
24/7
Live support coverage
< 2 min
Average first response
Direct
Access to dev team
“Built to reduce response time, recover abandoned carts, and turn conversations into revenue — so AI handles the chat, not your team.”
Pricing
Start free. Scale as your conversations grow.
Free Plan
- Website chatbot widget
- FAQ responses
- Product lookup
- Basic customer support
- Chat history
Core Plan
Most Popular- CRM integration
- Order & shipping lookup
- Product recommendations
- Customer account access
- Lead capture
- Conversation history
Pro Plan
- Advanced AI responses
- Cart recovery workflows
- Upsell recommendations
- Order modification assistance
- Discount delivery
- Customer retention workflows
- Multi-page website deployment
- CRM synchronization
Turn On OmniChat Today
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